Refund policy

RETURN AND REFUND POLICY

Thank you for shopping with us. Customer satisfaction is our priority.

RETURNS

We accept return requests within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.

• The item must be returned in its original packaging.

• Proof of purchase or order confirmation is required.

Items that are damaged due to misuse, improper handling, or normal wear and tear are not eligible for return.

REFUNDS

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed and credited to your original payment method within 5–10 business days.

NON-REFUNDABLE ITEMS

The following items are not eligible for refunds:

• Gift cards

• Downloadable software products

• Personalized or custom-made items

• Clearance or final sale items

EXCHANGES

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact our customer support team.

CANCELLATIONS

Orders can be cancelled before they are shipped. Once an order has been shipped, it cannot be cancelled.

LATE OR MISSING REFUNDS

If you have not received your refund yet:

• Check your bank account again.

• Contact your credit card company or payment provider.

• Contact your bank, as processing times may vary.

If you have completed all of the above steps and still have not received your refund, please contact us.

CONTACT US

For any questions regarding returns or refunds, please contact our customer support team through our website.

Thank you for shopping with us.